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Cookie Policy

We’re committed to protecting your privacy and being transparent about how we use cookies and similar technologies to run, improve, and personalise your experience on the Intellehub platform.

Last updated: 29 March, 2026
Introduction

Introduction

This Cookie Policy explains how Intellehub (“we”, “us”, or “our”) uses cookies and similar technologies on www.intellehubsa.com (“the Website”).
We are based in South Africa, and we aim to comply with applicable South African privacy laws, including the Protection of Personal Information Act, 2013(POPIA), as well as generally accepted best practices for data protection.
By continuing to use our website, you agree to the use of cookies as described in this policy.You can manage or disable cookies in your browser settings at any time(however, some parts of the site may not function properly without certain cookies).

What Are Cookies?

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the site recognise your device and remember certain information about your visit, such as your preferences or login status.

Cookies can be:

  • Session cookies – temporary cookies that are deleted when you close your browser.
  • Persistent cookies – cookies that remain on your device for a set period or until you delete them.
  • First-party cookies – set by the website you are visiting.
  • Third-party cookies – set by a domain other than the website you are visiting (e.g. analytics or embedded services).
Types We Use

Types We Use

Depending on how you interact with Intellehub, we may use the following categories of cookies::

  1. Strictly Necessary Cookies

    • Required for the website to function correctly.
    • Enable core features such as page navigation, security, and access to secure areas.
    • These cookies cannot be switched off via our site and do not store information that directly identifies you.
  2. Performance / Analytics Cookies

    • Help us understand how visitors use our website (for example, which pages are most visited, how long users spend on a page, and any error messages).
    • Information is usually aggregated and used to improve the performance and user experience of the site.
  3. Functionality Cookies

    • Allow the website to remember choices you make (such as language preferences or saved settings) and provide enhanced, more personalised features.
  4. Targeting / Advertising Cookies (if enabled)

    • May be used to deliver more relevant advertising or to measure the effectiveness of campaigns.
    • These cookies may be set through our site by third-party partners and can track your browsing across other websites.

We may update the specific cookies we use from time to time as our services evolve, but they will generally fall into the categories above.

Why We Use Cookies

Why We Use Cookies

We use cookies and similar technologies for the following purposes:

  • To operate the website – ensuring pages load correctly, forms work, and secure areas are protected..
  • To remember your preferences – such as language, region, or previously selected settings.
  • To improve performance and usability – by understanding how visitors navigate the site and identifying where we can make improvements.
  • To support analytics and insight – helping us understand usage patterns so we can enhance our services and content.
  • To support marketing and communication (where applicable) – including tracking the effectiveness of campaigns and refining how we present information about Intellehub.
Third-Party Cookies

Third-Party Cookies

We may use third-party services that set cookies on our website. These can include, for example:

  • Analytics tools (such as Google Analytics or similar services) to collect aggregated usage data.
  • Embedded content or integrations (such as video players, map services, or social media plugins) which may set their own cookies.

These third parties have their own privacy and cookie policies, and we do not control how they use their cookies once set. We encourage you to review their policies for more information on how your data is processed.

Where required, we will request your consent before loading non-essential third-party cookies (such as analytics or marketing cookies).

Personal Information and POPIA Compliance

Personal Information and POPIA Compliance

Our use of cookies is based on the following legal grounds:

  • Strictly necessary cookies – processed on the basis of our legitimate interest in operating a secure, functional website and providing services you request. Under POPIA, this is generally permitted as part of providing a service to you.
  • Non-essential cookies (such as analytics, functionality, or targeting cookies) – processed on the basis of your consent, which we may request via a cookie banner or similar mechanism. You can withdraw your consent at any time by adjusting your browser settings or, where available, using our on-site cookie settings.

You can also control cookies via your browser settings, for example to block certain types of cookies or to delete existing ones. The method varies by browser and device.

Policy Updates

Policy Updates

We may update this Cookie Policy from time to time to reflect:

  • Changes in our use of cookies or similar technologies;
  • Updates to applicable laws and regulations in South Africa or other relevant jurisdictions; or Improvements to our services.

When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (for example, via a banner or pop-up on the website).

Contact Us

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, or if you wish to exercise any privacy rights under POPIA, you can contact us at:

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM SAST

Intellehub (Pty) Ltd

Phone: 012 880 1838

Address: Building 30, Oxford Office Park, 3 Bauhinia Street, Highveld Technopark, Centurion, 0169

We will respond to your inquiry within 30 days of receiving your request.